Desi Gonzalez, Massachusetts Institute of Technology, USA
How can museums design inclusive experiences that respond to real user needs, are sustainable, and fit into the museum’s larger digital strategies and workflows? In the fall of 2016, The Andy Warhol Museum launched Out Loud, an inclusive audio guide that is available for all visitors but designed especially with visually impaired audiences in mind. At the heart of the process was a user-centered design and development approach that went beyond just looking at technology and instead touches upon every point of a visitor’s journey.
IDEO. "The Field Guide to Human-Centered Design." San Francisco, 2015.
Mannion, Shelley, Amalia Sabiescu and William Robinson. "Innovate or stagnate: Disrupting the conventional audio guide." MW2016: Museums and the Web 2016. Published April 2, 2016. Consulted September 29, 2016.
Park, Kyudong, Taedong Goh, and Hyo-Jeong So. "Toward accessible mobile application design: developing mobile application accessibility guidelines for people with visual impairment." HCIK '15: Proceedings of HCI Korea. Published 2014.
Wyman, Bruce, Corey Timpson, Scott Gillam and Sina Bahram. "Inclusive design: From approach to execution." MW2016: Museums and the Web 2016. Published February 24, 2016. Consulted September 27, 2016.