Release Your Inner Research Geek! Part 2: Learning from Your Visitors

Elizabeth Bolander, Cleveland Museum of Art, USA, Hannah Ridenour, The Cleveland Museum of Art, USA

This workshop requires 30 minutes travel time each way.

Take a field trip to the Cleveland Museum of Art and put your data collection and analysis skills to the test. Using methodologies used by CMA Research and Evaluation staff to evaluate apps, interactives, and other digital technologies, participants will have a chance to experience first-hand the data collection process. Presenters will share tips and tricks for approaching visitors, conducting data collection, and gaining valuable information that turns into actionable findings. Attendees will then put theory into practice and gather their own feedback in the museum galleries. Discoveries will then be analyzed and shared. Attendees will leave ready to embark on their own evaluative adventure at their own institutions.

Attendees can enhance their experience by also taking Release Your Inner Research Geek! Part 1: Bringing Evaluation to Your Museum.

Stockdale, Meghan and Elizabeth Bolander. "Mastering the art and science of formative evaluation in art museums." MW2015: Museums and the Web 2015. Published January 31, 2015. Consulted September 30, 2016.
Diamond, Judy, Michael Horn, and David H. Uttal. 2016. Practical Evaluation Guide: Tools for Museums and Other Informal Educational Settings (3rd ed.) Lanham, MD: Rowman & Littlefield Publishers.

Patton, M. Q. 2002. Qualitative Research & Evaluation Methods. (3rd ed.). Thousand Oaks, CA: SAGE Publications Inc.

Step-by-Step Guides for Conducting a Formative Evaluation. 1987. In Joan L. Herman, Lynn Lyons Morris, & Carol Taylor Fitz-Gibbon (Eds.), Evaluator’s Handbook. (pp. 42-87). Thousand Oaks, CA: SAGE Publications, Inc. doi:

Rossi, P. H., Lipsey, M. W., and Freeman, H.E. 2004. Evaluation: A Systematic Approach (7th ed.). Thousand Oaks, CA: SAGE Publications Inc.